After logging in, you will gain access to the iTrustCapital dashboard, which serves as the central hub for managing your investments. The dashboard is designed to be user-friendly and offers various tools and features, including:
The dashboard provides a detailed overview of your portfolio, showing the total value of your assets, recent transactions, and any unrealized gains or losses. This allows you to monitor your investments in real time.
One of the key features of iTrustCapital is the ability to execute trades directly from the platform. You can buy or sell supported cryptocurrencies and precious metals with just a few clicks. The platform offers real-time pricing and allows you to review your trades before finalizing them.
From the dashboard, you can manage your account settings, including updating your personal information, changing your password, and adjusting your 2FA preferences. You can also view important account documents, such as statements and tax forms.
iTrustCapital’s platform enables you to invest in cryptocurrencies and precious metals in a tax-advantaged way, which is particularly beneficial for long-term investors. The dashboard provides information on your tax-advantaged status and helps you understand the benefits of investing through a retirement account.
While the login process is usually straightforward, there are occasions when users may encounter difficulties. If you are having trouble logging into your iTrustCapital account, here are some common issues and solutions:
If you’ve forgotten your password, don’t worry. Simply click on the “Forgot Password?” link on the login page. You’ll be prompted to enter your registered email address, and iTrustCapital will send you a password reset link. Follow the instructions in the email to create a new password and regain access to your account.
Double-check that you’re entering the correct email address and password. Typos, incorrect capitalization, or spacing errors can prevent you from logging in. Make sure that your email is the one associated with your iTrustCapital account.
If you’re having trouble with two-factor authentication, ensure that you’re receiving the OTP on the correct device (email or phone). If you’re not receiving the code, check your spam or junk folder for emails from iTrustCapital. You can also request a new code if necessary.
Sometimes login issues can be caused by outdated browser versions or app glitches. Ensure that your web browser is up to date, or try logging in from a different browser. If you’re using the mobile app, make sure you have the latest version installed from your device’s app store.
If you’ve tried all the troubleshooting steps and still can’t log in, you can contact iTrustCapital’s customer support team for assistance. They offer live chat, phone, and email support to help resolve any login issues you may encounter.